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Can you please, translate to english using google, it will make it alot easier.. also provide full details of operating system you use, wallet name, transaction details, as much information as you can gather..

gandalf wrote: ↑Fri Nov 10, 2023 2:40 pm Can you please, translate to english using google, it will make it alot easier.. also provide full details of operating system you use, wallet name, transaction details, as much information as you can gather..

Good afternoon. Yesterday evening I bought KASPA coins on the MEXC exchange and transferred them to https://wallet.kaspanet.io/
After which i went to bed. This morning I logged into my wallet and found that my balance was 0 CAS. The wallet shows 2 incoming transactions (I transferred coins from the exchange 2 times), but there are no outgoing transactions!
Please help me figure it out.
My wallet address kaspa:qr9en7sjgrq9krh4sgqk5zzxgxsemq6ums6s6kz5exnyy3vcxexfcxa798ldu

The money was moved out.. So either your computer has a keylogger, or you went to a scam website.

I transferred coins from the MEXC exchange to the https://wallet.kaspanet.io/ wallet.
Afterwards, I installed the wallet on my mobile phone using the link https://wallet.kaspanet.io/. During the installation of the application on the phone, I entered the seed phrase and password, after which the application froze and I did the same thing again. At the address where the coins went, as you can see, there is no movement, no input, no output.
I used wallets only through official links of https://wallet.kaspanet.io/, my seed phrase could not be compromised.
Could this be some kind of system error and could some kind of second wallet be created or something like that?

Did you do it via the web wallet or via an app ?

I created a wallet via computer.
Afterwards, I downloaded the application to my phone from the https://wallet.kaspanet.io/ page (download button at the bottom of the screen). And already on the phone I had difficulties.

Not sure what you downloaded, but that's strictly a web wallet ran by the kaspa team.. Either way, the situation remains the same unfortunately the funds seem to have been moved and no longer are in the wallet that you mentioned.. Use the kaspa explorer to check the current status of any addresses yourself. Here is the link for you, https://kas.fyi/